Escalation Matrix
Procedure for lodging a complaint
01
To The Company
- Call- 011-40224836
- Email- care@mansukhfinvest.net
- Address- 308, Pratap Bhawan 5, Bahadur Shah Zafar Marg, New Delhi-110002
If Unresolved / Not satisfied with the Resolution provided
02
Escalation within the Company
- Grievance Redressal Officer/Principal Nodal Officer- Mrs. Sarbari Choudhary
- Email- sarbari@mansukhfinvest.net
- Phone no: 011-40224836
- Address: 308, Pratap Bhawan 5, Bahadur Shah Zafar Marg, New Delhi-110002
**If unresolved beyond 15 days/Not satisfied with the resolution provided
- Grievance Redressal Appellate Officer/Designated Officer- Mr. Manish Kumar Tiwari
- Email- manish@mansukhfinvest.net
- Phone no: 011-40224837
- Address: 308, Pratap Bhawan 5, Bahadur Shah Zafar Marg, New Delhi-110002
If unresolved beyond 1month/Not satisfied with the resolution provided
03
Escalation to Reserve Bank of India
- Centralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4th Floor, Sector 17, Chandigarh–160017
- Email ID - crpc@rbi.org.in
- Website- https://cms.rbi.org.in